Common questions

What does billing info void mean on UPS?

Contents

What does billing info void mean on UPS?

Usually that means the shipper sent us the billing information for the package and then voided the shipment.

What is UPS shipment void?

Void a Shipment After End of Day UPS has not taken possession of the shipment. 3. There has been no delivery change request on the package, e.g., UPS Delivery Intercept or My Choice Delivery Change Request.

Will UPS refund for voided shipment?

Refund credits for unused shipping labels are delivered in the form of a refund to the UPS account directly, in the form of credit. Refund credits are automatically applied to future UPS invoices. Lastly, UPS will place some of the void credits in the “Adjustments” category of your next UPS invoice.

What does it mean to void a shipping label?

Void a shipping label. You can void a shipping label if it meets the following requirements: It has been less than 30 days since you bought the label. There have been no tracking events on the label, such as the shipping carrier accepting the shipment.

Why is UPS shipping voided?

It means the shipper went into their online account and marked the shipment as voided, meaning UPS was never going to get the package and the shipper would not be charged for this package.

Can you stop a UPS shipment?

UPS Delivery Intercept allows you to interrupt your package before it’s delivered using your automated UPS shipping or tracking system–so you can return, redirect, or hold your package.

Why was my shipment voided?

Can you stop UPS shipment?

Does a UPS shipping label expire?

UPS prepaid shipping labels do not expire, which makes it possible to include them with your customers’ orders. Before creating your prepaid shipping label, add your customer’s address as a sender and your address as a recipient. Follow the prompts to create and print the label as usual.

Can you cancel a shipment?

For a fee, USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept. You can only request a Package Intercept online.

Can you give a return package to UPS driver?

If it is not available for collection, the UPS driver will leave a return label at the collection location. Your customer can then take the package to any UPS location, provide it to a UPS driver, or request a UPS On-Call Collection®.