Common questions

How can I increase my virgin broadband speed?

by Editor

How can I increase my virgin broadband speed?

TIPS FOR GIVING YOUR BROADBAND A FREE BOOST

  1. GIVE THINGS A QUICK REBOOT.
  2. CHECK THE POSITION.
  3. MOVE YOUR ROUTER AWAY FROM OTHER GADGETS.
  4. DON’T LIE THINGS FLAT.
  5. GET YOUR ROUTER OFF THE FLOOR.
  6. WATCH OUT FOR FISH.

Why is Virgin Media broadband so slow?

This is because all your internet traffic needs to go through your employer’s network and servers. During peak office hours and with more people working remotely, it may take longer for the data to pass through. If you’re experiencing slower speeds, disconnecting and reconnecting to your VPN can help.

Can I downgrade my virgin package?

Cut down your package One easy way to cut your bill is to trim down your Virgin Media package. To downgrade, ring 150 from your Virgin Media phone or mobile. Alternatively, you can call 0345 454 1111 from any other phone.

Is Virgin Media the worst Internet?

As mentioned earlier, Virgin Media was ranked the worst broadband provider, racking up a remarkable 33 complaints per 100,000 customers. In the previous two years, Ofcom didn’t receive more than 30 complaints about any firm, highlighting just how poor Virgin’s performance was.

Is Virgin Media the worst WIFI?

Virgin Media is the worst broadband provider in the UK for leaving customers without internet, according to new research. A study by consumer association Which? found that one in six Virgin Media customers reported no connection for hours or days at a time.

How do I update my Virgin Media Router?

Plug the power supply into the main socket and connect the other end of the power supply to your new Hub. Switch on your main power socket. Switch on your new Hub by pressing the power button on the backside of the Hub. Your new Hub will now try to make a new connection to Virgin Media’s network.

Can I change my virgin router?

Virgin says that in order to use your own router with its broadband, you’ll still need to use its Hub 3 as a modem. Then select modem mode>enable modem mode>apply changes. The process is much the same if you have an older Virgin Super Hub.