Common questions

Why is my HP Deskjet Printer Not Working?

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Why is my HP Deskjet Printer Not Working?

Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.

What to do if HP printer is not working?

Below are a few solutions you may want to walk through in order to try to fix your HP printer issues.

  1. Solution 1 : Check Printer Status.
  2. Solution 2 : Cancel Print Jobs for your HP.
  3. Solution 3 : Set HP Printer to Default.
  4. Solution 4 : Basic HP Printer Troubleshooting.
  5. Solution 5 : Update HP Printer Driver (Recommended)

How do I scan a document on HP Deskjet 2514?

  1. Step 1: Placing the document. Place the paper with the printed side facing down onto the scanner window.
  2. Step 2: Scanning the document. Select Start, check for your printer name HP Deskjet 2514, and pick it from the search results.
  3. Step 2: Scanning the document. Download, and install HP Easy Scan from the App Store.

Why is my printer connection not working?

The missing or outdated printer driver can lead to your printer not connected issue, so you should verify that your printer driver is up to date. Manually: you can manually download the printer driver from the manufacturer, and install it in your computer.

What to do when your HP printer wont turn on?

Check the power supply to make sure that the power cord is plugged in securely. Check the electrical outlet to make sure that the power cord is plugged in securely. Press the Power button to turn on the printer. If the printer turns on, there is no need to continue troubleshooting. If the printer does not turn on, continue to the next solution.

Can a Windows computer detect a HP printer?

Note: This tool applies to Microsoft Windows PC’s only. This tool will detect HP PCs and HP printers. HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience. We were unable to retrieve the list of drivers for your product.

Where can I find the HP product detection tool?

Locate the file in your browser window, and double-click to begin installing. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

What should I do if my hp power module does not light up?

Check to see if the power module has an LED light. If the power module does not have an LED light, continue to the next step. If the power module has an LED light, check to see if the LED lights up. If the LED does not light up, contact HP to replace the power module.